Signs of Development
Return Policy
RID, Registry of Interpreters for the Deaf

Return Policy

Signs of Development appreciates your business and we will try to make sure that you are fully satisfied with our products. If you receive one of our products are not fully satisfied, any CD WWWorkshop can be exchanged for another product of an approximate or equal value (or equal number of CEUs). Send an email to sales@signs-of-development.org within 72 hours of having received your package stating your order number, the WWWorkshops you wish to exchange, the reason, and the product you would like to receive in exchange. We will send you an email message with a return mailing address and the instructions for returning the product.

Requests to return one of our products for a refund for store credit must be made within 72 hours of receipt of the product. Please send request to WWWorkshops@signs-of-development.org stating the value of the purchase along with your order number, the product(s) you would like to return, and the reason you would like to return the product.

No refunds will be given for purchases of online streaming WWWorkshops. A streaming workshop may be exchanged for a different WWWorkshop of equal value within 24 hours of the login credentials being received. Please note that all streaming WWWorkshops links expire after a period of time. If additional time is required, send an email to tech@signs-of-development.org.

If you receive a defective product, please send an email to sales@signs-of-development.org within 30 days of receiving the product. We will provide instructions for returning the defective disc to us. Upon receipt of that product, a replacement product will be sent within 48 business hours. If available and necessary, we will provide you access to the streaming version of the same WWWorkshop while you are waiting for the replacement to arrive.

If your WWWorkshop disc becomes scratched or unusable after the first 30 days, we will replace the disc for a $5 restocking fee, plus shipping/handling costs. Send an email to sales@signs-of-development.org and we will provide you with instructions and a return mailing address.